Please answer these questions to help you better:

1. Do you have a Firestick?

2. What country do you live in? (Dominican Republic or other).

3. How many megabytes of internet do you have?

4. Have you used our app before?

5. How far is your Firestick from your router?

6. Are you connected through routers, repeaters, or other network devices?

7. Have you had any previous connection or performance issues?